@book{17943,
	author = {EU-LAT (European Union Latin American)},
	title = {e-Government and e-Democracy:},
	publisher = {Instituto Politécnico Nacional (IPN), Centro de Investigación en Computación},
	year = {2004},
	address = {México},
	note = {Editors: Julian Padget, Ricardo Neira, Juan Luis Díaz de León}
}