Diseño de estrategia comercial Costumer Relationship Management para la Gerencia de Medición y Eficiencia Energética de la Compañía Americana de Multiservicios / (Registro nro. 30904)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01225nam a22002417ar4500 |
| 001 - CONTROL NUMBER | |
| control field | 30904 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250124161025.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120620s2010 cl 00010 spa d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | clsautm |
| 084 00 - OTHER CLASSIFICATION NUMBER | |
| Number source | 21 |
| Classification number | ING.IND. |
| Item number | H557 2010 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hernández Briones, Hans |
| 9 (RLIN) | 78083 |
| 245 10 - TITLE STATEMENT | |
| Title | Diseño de estrategia comercial Costumer Relationship Management para la Gerencia de Medición y Eficiencia Energética de la Compañía Americana de Multiservicios / |
| Statement of responsibility, etc. | Hans Hernández Briones ; Rafael Loyola Berríos, profesor guía. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Santiago, |
| Date of publication, distribution, etc. | 2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 96 h. : |
| Other physical details | figuras. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Tesis (Ingeniero Industrial) -- Universidad Tecnológica Metropolitana, 2010. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Resumen: Diseñar una estrategia comercial basada en la herramienta Customer Relationship Management (CRM), que se adapte a las necesidades del Area Comercial de la Gerencia de Medición y Eficiencia Energética de la Compañía Americana de Multiservicios (CAM). |
| 610 04 - SUBJECT ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | COMPAÑIA AMERICANA DE MULTISERVICIOS LTDA. |
| 9 (RLIN) | 32360 |
| 650 07 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | GESTION DE LAS RELACIONES CON EL CLIENTE (GRC) |
| Source of heading or term | |
| 9 (RLIN) | 4324 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Loyola Berríos, Rafael, |
| Dates associated with a name | prof. guía |
| 9 (RLIN) | 31745 |
| 904 ## - LOCAL DATA ELEMENT D, LDD (RLIN) | |
| a | Rosana |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| a | 2145 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | Claudia |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection | Home library | Current library | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bodega | BIBLIOTECA XIMENA SANCHEZ STAFORELLI | BIBLIOTECA XIMENA SANCHEZ STAFORELLI | ING.IND. H557 2010 | UTEML50041815 | 09.03.2024 | c 1 Bodega | 09.03.2024 | TRABAJO TITULO SALA | Entregado: Agosto/Ana. 046/2012 |